Where's Your Social Responsibility Google?

By Kalena Jordan (c) 2007
Unless you've been living on a desert island with no Internet access, you've probably seen the recent blog fallout from Google's latest crack down on alleged link brokers.

This week it seems that Google made some type of manual Toolbar PageRank reduction on a handful of major blogs and portal sites like the Washington Post, ProBlogger, CopyBlogger and Forbes.com. Some of these sites had PageRank scores of 7 which have now dropped to 5, scores of 6 which have now dropped to 4 and so on. The blog buzz is that the sites have been singled out by Google as using their high PageRank scores to sell links and have been punished by the world's most popular search engine as a result. There is currently no proof of this and no public statement by Google acknowledging or denying the situation.

A lot of bloggers have weighed in with commentary, observations and opinions. Every time I read a new post about the so called smack-down I imagine some Googlers at Mountain View laughing hysterically and high-fiving each other for turning the tables on the SEO industry yet again.

The situation has even got the SEOs turning on each other. One of the world's best known SEOs, Jill Whalen, made a post in response to the situation that included a comment about one of the affected sites, Search Engine Guide. Jill's post has been interpreted in some circles as a type of attack. Here's the comment Jill made in her post:

"Even my very good friends at Search Engine Guide were smacked down. I hadn't been to their home page in ages since I usually visit through direct article links, but when I looked at their home page today and scrolled down to the bottom, I was taken aback to see what looks more like a link farm than anything else!"

I've known Jill a long time and I read her remark about Search Engine Guide as a quick off the cuff comment, not a deliberate attack. Without putting words in her mouth, I think it sounded more shocking than she meant it, probably because she was typing as a response to first impressions of Search Engine Guide after not seeing it for so long and because (being ridiculously busy) she was probably in a hurry. So the comment itself didn't raise an eyebrow for me. But I WAS concerned about how the general webmaster community would interpret the comment.

Yes, she has every right to her opinion. But being who she is and the industry reputation she's built up, Jill has incredible influence over a large number of webmasters and SEOs who absorb her material. Persons reading her article that are unfamiliar with Search Engine Guide may permanently associate the site with the term "link farm" and all the negative connotations that brings. No matter her intent, her remark definitely has the power to hurt Search Engine Guide and their reputation. The site's publisher Robert Clough obviously thought so, as he was prompted to make an uncharacteristic post in response.

Personally, I think Jill should have considered the possible backlash from her casual comment and worded her post much more carefully. After all, with industry influence comes responsibility. Which brings me to the main point of this article. Google now has extreme influence and power over the Internet. When they make changes to their algorithm or the way they cache and filter web sites, it has a dramatic impact on not just web site owners, but business and life in general. Millíons of people rely on Google to survive, literally. In that respect, this attempt at link bait humor is a little too close to reality to be funny.

With such powerful social influence, I think it's about time Google started taking more responsibility by being more transparent with their activities. If too many webmasters are doing the wrong thing with regard to linking, or an algorithm change has occurred, why not launch a media release to set the facts straight? Not everyone knows about Google's Webmaster Guidelines, or has a Webmaster Tools account. But a lot of people read the newspaper. If they want webmasters to co-operate, Google has to recognize it's a two way street.

By slapping on this latest penalty, (if it is indeed a penalty), Google seems to be claiming to *know* the intent of these sites. But what if they're wrong? What if, as Jennifer Laycock claims, they are merely selling advertising space without Google being a consideration? There's nothing in Search Engine Guide's advertising material relating to PageRank OR Google. To assume they are trying to use their site's high PageRank as a selling point is pretty arrogant and irresponsible of Google, in my opinion.

Without some type of public acknowledgement from them, we can only assume Google's latest move is an attempt to control how webmasters use their own web site space. That's a huge line in the sand they've crossed and I don't know about you, but it makes me nervous.

Exclusive: All That You Need To Know About RSS

By Jo Han Mok (c) 2007
You probably have seen this three-letter acronym called RSS in the course of your internet surfing. RSS stands for Really Simple Syndication or Rich Site Summary; syndicating means republishing an article that comes from another source such as a website.

An RSS is a means of publicizing updates about websites. It may or may not include a summary and photos of the latest posting. But those that provide summaries (thus Rich Site Summary) allow users to skim through the article so that they can decide later on if they want to access the website source. The RSS feed usually contains the title of the update originating from the website. It is also usually the link to the website source.

What are the benefits of RSS? RSS has benefits for both readers (users) and web publishers.

1. It gives you the latest updates.
Whether it is about the weather, new music, software upgrade, local news, or a new posting from a rarely-updated site you learn about the latest as soon as it comes out.

2. It saves on surfing time.
Since a RSS feed provides a summary of the related article, it saves the user's time by helping s/he decide on which items to prioritize when reading or browsing the net.

3. It gives the power of subscription to the user.
Users are given a free-hand on which websites to subscribe in their RSS aggregators which they can change at any time they decide differently.

4. It lessens the clutter in your inbox.
Although your email address will be required to enjoy the services of online RSS aggregators, RSS does not use your email address to send the updates.

5. It is sp@m free.
Unlike email subscriptions, RSS does not make use of your email address to send updates, thus your privacy is kept safe from sp@m mails.

6. Unsubscribing is hassle-free.
Unlike email subscriptions where the user is asked questíons on why s/he is unsubscribing and then the user is asked to confirm unsubscribing, all you have to do is to delete the RSS feed from your aggregator.

7. It can be used as an advertising or marketing tool.
Users who subscribe or syndicate product websites receive the latest news on products and services without the website sending sp@m mail. This is advantageous to both the web user and the website owner since advertising becomes targeted; those who are actually interested in their products are kept posted.

What are the drawbacks of RSS? The disadvantages of RSS use are brought about by its being a new technology and some user-preference concerns.

1. Some users prefer receiving email updates over an RSS feed.

2. Graphics and photos do not appear in all RSS feeds. For conciseness and ease of publication, RSS feeds do not display the photos from the original site in announcing the update except for some web-based aggregators.

3. The identity of the source website can be confusing. Since RSS feeds do not display the actual URL or name of the website, it can sometimes get confusing on what feed a user is actually reading.

4. Publishers cannot determine how many users are subscribed to their feed and the frequency of their visits. Moreover, they would not know the reasons why users unsubscribe which could be important in improving their advertising.

5. RSS feeds create higher traffíc and demands on a server. Most readers still prefer the whole update over a brief summary of the entry, thus they still access the site.

6. Since it is a new technology, many sites still do not support RSS.

How do I start using RSS?

There are two things needed: an RSS feed and an RSS aggregator or reader. The RSS feed comes from an RSS-supported website. There are also websites that provide a líst of RSS feeds of different websites. An RSS aggregator is used to read the RSS feed from the source website. It scans and collects data on the latest RSS feeds from the worldwide web.

An aggregator comes in two forms: a downloadable program also known as desktop aggregator and an online or web-based aggregator. Downloadable aggregators may require payment before they can be acquired, while internet-based aggregators are usually free of charge. All you need to do is to register an account then you are ready to use their services. Both versions allow you to customize or choose which RSS feeds to enter. Paid aggregators are usually chosen by more experienced users and they usually allow more freedom in customizing feeds.

1. Choose an RSS aggregator to use. For beginners, web-based aggregators are recommended since they are usually user-friendly.

Editor's Note: A good directory of both web-based and desktop aggregators for Windows, Mac and Linux platforms can be found at NewsOnFeeds.com .

2. Scan the homepage of your target website for the RSS or XML button. It contains the RSS code you need to enter in the aggregator. Copy this code. Syndic8 provides a directory of websites that support RSS.

3. Paste the code (which contains the URL of the website) in your aggregator. There is a space provided for pasting the code.

After you have done these three easy steps, you can start reading the RSS feeds coming from the website. New postings appear as they are published real time at the source website.

RSS and Internet Marketing

The original idea of RSS came from Netscape, where their intention was to provide a means for users to customize their personal homepage to contain links to websites that interest them, similar to bookmarking websites.

The application of RSS to internet marketing was an unforeseen development to RSS technology developers. Since users are given the freedom to add RSS feeds to their aggregators, those who are interested in particular products and services available on the internet can now be notified real time. Marketing becomes more specific to interested people and not a hit-and-miss operation.

Medium to big-scale companies who intend to use RSS for marketing their products and services should consider linking up with email account providers, (e.g. Yahoo, MSN, Google mail); networking websites (e.g. Friendster, Multiply, My Space, Hi5); and newspaper and television network websites (e.g. New York Times, CNN). Smaller businesses can also look at networking websites as well as personal blog websites (e.g. Blogspot) and websites of clubs and organizations that would probably make use of their products or services e.g. - a fishing supplies store could look for the website of their local fishing club for possible RSS marketing.

Clearly, RSS is an innovation in information management on the worldwide web as well as online marketing. We can expect better RSS technology in the not-so-distant future as its popularity increases among users and website owners alike.

4 Steps to Combat Website Plagiarism

Publishing your website can be one of the most exciting times for a business owner. After all of your hard work and persistence, the whole world now has access to your products or services. You have either paid hundreds of dollars to have someone write your site content for you, or you have put your heart and soul (not to mention hour upon hour of hard work) into creating content of which you can be proud. In either case, you've invested time and/or money into your website copy. Now that it is out there for the whole world to see, it may be a target for all kinds of unscrupulous individuals.

Copyright infringement is a very common occurrence on the World Wide Web. How do you protect yourself? And, what can you do if someone steals your content?

It's important for you to know that anything you have written is copyrighted. You can register a copyright, but you don't need to in order for it to be illegal for someone to copy or reproduce your work without your permission. Any written text, painting, drawing, musical composition, photograph or computer program, be they published or not is protected by copyright law. Unfortunately, just because your work is copyrighted doesn't mean it is safe. Some individuals don't know that copyright laws apply to the internet, and others simply don't care.

With millions of websites out there, it's difficult to know if your website has been targeted by thieves. A great tool to use in the protection of your website content is www.copyscape.com. Simply enter your website URL and it will scan the web for you. This is a free service, but if you have been a frequent victim of copyright infringement, you might want to consider their paid service, which automatically scans the web regularly for any duplicates of your content.

What do you do if you are one of the unfortunate victims of copyright infringement? How can you deal with the offender and avoid the high cost of litigation? The following are some simple steps that you can take to ensure that the infringer removes your material from their website.

1. Contact the offender. You can usually visit the "contact" page of the offender's website to obtain their contact information. If for some reason you can't find their coordinates that way, you can perform a search for "who is" to find many sites that can provide information about the website owner by simply entering their URL. The website owner's contact information should be posted here, but if not, their website host will be and you should contact them. Keep your first contact civil. Calling or emailing the responsible individual with a stern, yet professional demeanor will be much more effective than yelling or name calling. Remember that the owner of the site isn't necessarily the writer, and if they are, then being nasty may not have the desired effect and in fact may create more problems for you in the long run.

2. Send a cease and desist order. If your initial contact didn't get the desired results, your next step should be to send a cease and desist order. You do not need to hire a lawyer to create one for you. A simple search for "cease and desist order templates" should give you an order that can be altered to meet your needs. Send one copy by email and one copy by registered mail and make it look as official as possible. Include a date by which the material should be removed. You want the offender to know that you mean business.

3. If action is still not taken, send a cease and desist order to the offending party's web host. Again, the host information is available by performing a search for "who is". The majority of hosts will take action by temporarily removing the offender's site until the copied material is removed.

4. The situation should be resolved at step 3, but one more step that can be taken is to notify search engines of the infringement. Performing a search for the "DMCA" or "Digital Millennium Copyright Act" policies for each search engine will provide the information you need to contact each of them in order to request that the offender's website be removed.

Finally, it's always advisable to protect yourself by keeping records of the dates your content was placed on your site. This ensures that the other party can be proven wrong it they claim to have posted their content first.

Placing your website and it's content on the internet for the world to see is a proud moment. It's nearly impossible for you to be able to prevent the theft of its content, but the next best thing is knowing what to do if it does happen.

20 MORE Must-Have Search Engine Marketing Tools

By Kalena Jordan (c) 2007
My recent article 20 Must-Have Search Engine Marketing Tools listed 20 of the most popular time-saving tools you can use to help you with your search engine marketing efforts.

The article proved quite popular with both search engine marketers and webmasters, some of whom decided to send me their favorites that weren't included in the list. I also discovered a few more of my own since I wrote the original article, so I decided to add to the list by reviewing another 20 tools.

So here are 20 MORE must-have search engine marketing tools:

1. SEO Toolbox
The SEO Toolbox is a collection of 11 free SEO tools developed by the team at SEOmoz, including a backlink checker, URL inclusion checker, an outbound link checker, domain age detection and a PageRank checker.

Price: $0

2. EditPlus
EditPlus is a 32-bit text editor, HTML editor and programmers' editor for Windows. While it can serve as a good replacement for Notepad, it also offers many powerful features for Web page authors and programmers.

Price: Shareware (Registration fee encouraged)

3. WordPress
Like Blogger, WordPress offers hosted blogging and blog templates. Unlike Blogger, WordPress also offers a stand-alone publishing platform to enable you to host and fully manage your own blogs.

Price: $0

4. Marketing Experiments
MarketingExperiments is an online laboratory engaged in research publishing and education. Their mission is to test and document every conceivable marketing method on the Internet.

Price: $0

5. Web Page Analyzer
Web Page Analyzer is a free web page analysis tool and web page speed tester to help you improve your web site's performance. Enter a URL and the tool will calculate page size, composition, and download time.

Price: $0

6. Web Accessibility Toolbar
The Web Accessibility Toolbar has been developed by the Web Accessibility Tools Consortium to aid manual examination of web pages for a variety of aspects of accessibility. It's particularly helpful for site usability testing and there are versions for both Opera and Internet Explorer users.

Price: $0

7. Search Engine Friendly Layouts
SearchEngineFriendlyLayouts offers CSS-based layouts that are known to be search engine friendly (easier for search engine robots to index). All of the XHTML, CSS and Javascrípt code used in the layouts are provided for use free of charge.

Price: $0

8. The Interactive HTML Tutorial
Dave's Interactive HTML Tutorial is a tutorial for anyone who is serious about learning HTML code or who just wants to brush up on some of the basics. It includes code descriptions and integration examples.

Price: $0

9. Indextools
Indextools is another popular web site analytics program that also offers built-in PPC bid management tools.

Price: From USD 49.95 per month

10. WordTracker
WordTracker was one of the very first keyword research tools available on the Internet. It helps you pinpoint the most popular keywords for your product and services, generate thousands of relevant keywords to improve your organic and PPC search campaigns, research your online markets and find niche opportunities to exploit.

Price: From USD 30.00 per week

11. CSS Layout Techniques
CSS Layout Techniques catalogs search engine friendly web site templates based on Cascading Style Sheets (CSS). All code is made freely available for download. The site also includes links to various online CSS resources and tutorials, appropriate for both the novice and the seasoned CSS veteran.

Price: $0

12. RSS Feeds Submit
RSS Feeds Submit is automatic RSS and blog submission software that submits your feed to over 80 search engines and directories automatically. The creators claim it's the quickest way to submit your feeds to the most popular RSS directories and blog search engines. You can also choose to submit your site manually to directories that require more detailed information about your feed.

Price: USD 29.95

13. iBusinessPromoter (IBP)
iBusiness Promoter (IBP) is a suite of professional web promotion tools created by Axandra.com that helps you with all aspects of website promotion and search engine optimization. It includes tools for optimizing your pages and links, researching keywords, submitting your site to search engines and directories and search position querying to determine how your site pages are ranking for particular keywords.

Disclaimer: Some of the functions performed by this tool (e.g. automatic submissions and search rank querying) are discouraged by Google in their Webmaster Guidelines.

Price: From USD 249.95

14. Bid Rank
BidRank is a desktop application that you run on your PC to help you manage your PPC campaigns and automate the keyword bidding process. There are two versions of the product available: BidRank for Yahoo! which is a Yahoo! approved third party bid management tool to help you manage Yahoo! Search Marketing campaigns. Then there's BidRank Plus which works with multiple pay-per-click search engines, including Google AdWords, to help you manage multiple PPC keyword accounts.

Price: From USD 14.90 per month

15. Hot Banana Web CMS
Hot Banana is an easy-to-use Web Content Management System (Web CMS) that helps marketers build and manage SEO-friendly Web sites that can be automated and optimized for maximum lead generation and conversion performance. Content Management Systems are notorious for being SEO unfriendly but this one is purposely built to avoid such problems.

Price: From USD 329.00 per month

16. WebPosition
WebPosition is a powerful suite of tools aimed at improving your web site's search engine positioning and monitoring performance. WebPosition allows you to review your search engine rankings, target your keywords, optimize pages using built-in expertise, submit URLs to search engines and analyze conversions using WebTrends site metrics.

Disclaimer: Some of the functions performed by this tool (e.g. automatic submissions and search rank querying) are discouraged by Google in their Webmaster Guidelines.

Price: From USD 149.00

17. Competitive Intelligence
Trellian's Competitive Intelligence provides the means to monitor your competitors' web sites to identify their major traffíc sources. You can find out which sites are responsible for sending traffíc to their pages, including search engines and the search keywords used.

Price: From USD 99.95 per month

18. HTML Toolbox
The HTML Toolbox from NetMechanic is an online tool that helps you discover HTML errors and syntax that prevents browsers from processing your HTML and prevents visitors (both humans and spiders) from reading your site. HTML Toolbox automatically fixes html problems upon request with one quick clíck. The Toolbox includes several tools in one, including a HTML Checker and Repairer, a Spell Checker, HTML Validator, a Browser Compatibility Checker and a Load Time Checker.

Price: Free for up to 5 pages

19. Web CEO
Web CEO claims to be the most complete SEO software package on the planet. The latest version of this SEO/SEM software provides the ability to research keywords and keyphrases that will bring most targeted visitors to your site; optimize your Web pages for better search engine visibility; submit your site to search engines; research, analyze and build links; manage pay-per-click campaigns; track your positions in search engines; review site traffíc statistics; get rid of errors on your sites; find bad links before your visitors do; edit your Web pages; upload any file or folder to your site and monitor the availability of your web site.

Disclaimer: Some of the functions performed by this tool (e.g. automatic submissions and search rank querying) are discouraged by Google in their Webmaster Guidelines.

Price: From USD 199

20. AdWatcher
AdWatcher is a suite of tools designed to help you receive the maximum ROI for every advertising dollar you spend from online marketing campaigns, be it Google AdWords, banners, text links, or email marketing. It detects and combats clíck fraud and allows you to manage all of your ad campaigns from one easy-to-use interface. Essentially, it provides clíck fraud monitoring and ad tracking.